Welcome to my-ricoh.com

my-ricoh.com; the training and service information website from Ricoh Europe.
This system provides access to learning- and service related information and activities.
It includes training materials, courses, assessments, manuals, support documentation, drivers, firmware and much more.

Ricoh Apollo Dear my-ricoh.com user, this site will be decommissioned soon.
Information on my-ricoh.com will not be updated as of 8th March 2021.

my-ricoh.com is migrated to two new sites:
  1. Octopus: A new Service and Support portal contains product resources and materials for Technical support and field engineers
  2. Learning: A new learning portal
Technical Service and Support (Octopus)
We have a new portal (called "Octopus") that contains all relevant information for Service and Support.If you have not been invited (or do not have access) to Octopus, we kindly ask you to submit an access request to Octopus using the Request access to Octopus button.
Request access to Octopus
Learning
You can continue learning on our new iLearn platform:
  • Ricoh EMEA employees outside Russia with single sign-on, click here
  • Ricoh EMEA employees in Russia with single sign-on, click here
  • Other users outside Russia, click here
  • Other users in Russia, click here
Users in Ricoh Latin America, please go to the Ricoh Learning Institute.
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